Home of the Blue Bombers

Issue with Promethean Board not calibrating properly

Do the following steps to be able to calibrate your board properly.  You will have to do this the first time you login to a computer after we update the board’s firmware and driver.  A sign that these steps will need to be done is that you will try to calibrate but will not be able to tap the cross on the right side of the screen during calibration.

 

Step 1:  Right click the active manager icon

Step 2:  Click Control Panel

Step 3:  Click the Pens tab

Step 4:  Switch Pen Mode from Mouse to Tablet

Step 5: Run 5 Points (Quick) Calibration…..be sure to follow all of the on screen instructions